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PRIVACY POLICY


Last updated August 10, 2023 

This privacy policy for THE KING SHAWARMA ("we," "us" "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

 

  • Visit our website at http://thekingshawarma.ca, or any website of ours

  • Download and use our mobile application (The King Shawarma), or any other application of ours

  • Engage with us in other related ways, including any sales, marketing, events or communications

Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies, please do not use our Services. 

COLLECTION OF PERSONAL INFORMATION
When you visit, use, navigate our Services, we may process personal information depending on how you interact with us and the Services. 


Personal Information Provided by You. The personal information we collect may include the following:

  • names

  • phone numbers

  • email addresses

  • mailing addresses

  • usernames

  • contact preferences

Payment Data. We may collect data necessary to process your payment if you make purchases, such as payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy policy link here: https://stripe.com/en-ca/privacy.

Social Media Login Data. We may provide you with the option to register with us using your existing social media acount details (Facebook, Google). If you choose to register in this way, we will receive certain profile information about you from your social media provider. The profile information will often include your name and email address.


We will use the information we receive only for the purposes that are described in this privacy policy. Please note that we do not control, and are not responsible for, other uses of your personal information by your social media provider. We recommend that you review their privacy policy to understand they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

 

Application Data.  If you download and use our App, we may also collect the following information if you choose to provide us with access or permission:

  • Geolocation Information. We may request access or permission to track location-based information from your mobile device while you are using our mobile application, to provide certain location-based services. If you with to change our access or permissions, you may do so in your device's settings.

This is information is primarily needed to maintain the security and operation of our app for troubleshooting, and for our internal analytics and reporting purposes.


All personal information that you provide to use must be true, complete, and accurate.

Information automatically collected. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like  your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, country, timezone, and information about when and how you use our Services including the collection of information about the individual web pages or products that you view how you interact with our website/mobile application.
 

This information is primarily needed to maintain security and operation and of Services, and for our internal analytics and reporting purposes.

HOW WE PROCESS YOUR INFORMATION.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

 

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and login to your account, as well as keep your account in working order.

  • To deliver and facilitate delivery of services to the user.  We may process your information to provide you with the requested service.

  • To respond to user inquiries/offer support to users.  We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, and refunds made through the Services.

  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

  • To send you marketing and promotional communications. We may process the personal information you send us for our marketing purposes. You can opt out of our marketing emails at any time by updating your notification preferences in your account, by clicking the unsubscribe link in the bottom of the promotional email, or by sending us a direct request by email to thekingshawarma@gmail.com

  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

  • To evaluate and improve our Services, products, marketing, and your experience.  We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.

 

We only process your personal information when we believe necessary and we have a valid legal reason to do so under applicable law.

 

SHARING OF PERSONAL INFORMATION


Third-Party Service Providers. We will not sell your personal information to third-parties. However, we may share some of your data with our third-party service providers (i.e. payment processor) or contractors (i.e. delivery drivers) who perform services for us on our behalf and require access to such information to do that work (they will not sell/share your information to any organization). 
 

Business Transfers. We may share or transfer your information in connection with, or during negotiations of any, merger, sale of company assets or acquisition of all or a portion of our business to another company.

KEEPING YOUR INFORMATION SAFE


We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

COLLECTING INFORMATION FROM MINORS


We do not knowingly solicit date from or market to children under 18 years of age. By using the Services, you represent that you

are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If you become aware of any data we may have collected from children under the age of 18, please contact us at thekingshawarma@gmail.com and we will promptly delete such data from our records.

YOUR PRIVACY RIGHTS
 

You have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. In certain circumstances, you may have the right to object to the processing of your personal information. You can make such request by contacting at thekingshawarma@gmail.com


Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails at we send or sending an Email to thekingshawarma@gmail.com. You will then be removed from the marketing lists. However, we may still communicate with you - for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

UPDATES TO THIS PRIVACY POLICY
 

We may update this privacy policy from time to time. The updated versioin will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
 

HOW YOU CAN CONTACT US REGARDING THIS POLICY
 

If you have questions or comments about this notice, you may email us at thekingshawarma@gmail.com or contact us by post at:
 

The King Shawarma
1675 Tenth Line Road
Orleans, ON K1E 3P6

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